Overview
With a few setup steps, users can virtually print files into Traverse from their desktop computers. The printer used for this process is called Traverse Virtual Printer, which users will select from within the files they choose to print.
System administrators will need to install the virtual printer outside of Traverse to enable the connection between the virtual printer and the Traverse application. This must be completed for every machine that will use Traverse Virtual Printer, then the Virtual print feature access should be turned on for the appropriate groups.
Important! See the Traverse 3rd party compatibility document for installation prerequisites.
Note that the printer driver runs on Windows machines with Intel/AMD processors; it will not work on machines with ARM processors.
Installer
Follow the prompts in the installer to complete the installation.
If you'll need to switch virtual print users on the same machine, keep the Install Configuration Desktop Shortcut box checked on the Configuration Settings screen. This will install a desktop shortcut that'll allow users to log in and log out of the machine, so that virtual prints are sent to the correct user in Traverse.
After installation, you'll just click the shortcut (or find Traverse Virtual Printer Configuration in your apps) to see who's logged in and in which environment, and switch users from here as needed.
Deactivated users can get into a state where they can't log out. Uninstalling and reinstalling Traverse Virtual Printer will fix this issue.
Alternatively, you can run a command-line interface as an administrator and complete the installation with this command:
msiexec /i TraverseVirtualPrinterInstaller.msi /qn TRAVERSE_ENVIRONMENT="organization.northwoodstraverse.com" INSTALL_DESKTOP_SHORTCUT="true" INSTALLDIRECTORY="C:\Program Files\Northwoods\TraverseVirtualPrinter\" ADDLOCAL="DriverFeature,UploaderFeature" /l*v "C:\logfile.log"
For the TRAVERSE_ENVIRONMENT, your organization should be the first part of the URL in the Traverse web application, as in organization.northwoodstraverse.com. An environment must be provided for a successful installation.
By default, INSTALL_DESKTOP_SHORTCUT="true" will install the desktop shortcut that'll allow users to log in and log out of Traverse Virtual Printer on the machine.
To avoid users being prompted by Windows Security to install the device software as seen below
Your agency IT staff can install the Traverse Code Signing certificate to the Local Machine Trusted Publishers certificate store. To obtain the Traverse Code Signing certificate you can export it from another machine that has Traverse Virtual Printer installed or contact the Northwoods Support Center and request it.
Once you have the Traverse Code Signing certificate your agency IT staff can distribute the certificate to Traverse users using Group Policy. The certificate should be installed in the Local Machine Trusted Publishers certificate store.
After you complete the installation for each machine, remember to then turn on the Virtual print feature access for the appropriate groups.
Ready to virtual print? See Traverse Virtual Print for more information.