Traverse Web Application
The Traverse web application runs in a user's web browser and can interact with hardware on Windows devices to scan, sign, and virtually print documents.
Web Browser Requirements
Edge (latest version) on Windows 10 or greater
Chrome (latest version) on Windows 10 or greater
Safari (latest version) on iPadOS 13 and macOS 14 or greater
Northwoods recommends users bookmark or create a desktop shortcut to their agency's Traverse URL for quick access.
Scanner Requirements
Scanner Devices
Any Ricoh scanner that supports the PaperStream IP (TWAIN) driver should work with Traverse. Northwoods does not test all scanners, but has tested the scanner models below and confirms they work with Traverse.
Ricoh fi-7030
Ricoh fi-7160
Ricoh fi-8170
Ricoh fi-8040
Scanner Software
Ricoh PaperStream IP TWAIN driver (latest version supported for scanner device)
Dynamsoft Dynamic Web TWAIN version 17.2.1 (installed as Dynamsoft Service 1.7.1026)
TWAIN.org Twacker Utility 32-bit version
See Setting up scanners for installation and configuration instructions.
Signature Pad Requirements
Signature Pad Devices
Any Topaz Electronic Signature Pad that supports the SigWeb driver
Signature Pad Software
Topaz Systems SigWeb driver 1.7.2.7+
Traverse does not support signature pads in a Citrix environment
Traverse Virtual Printer Requirements
Required Windows Software
Microsoft Edge WebView2 Runtime (if you use Microsoft products you likely already have this installed. If not, install the Evergreen Bootstrapper)
Traverse Mobile Application
The Traverse Mobile application can run on Apple and Android devices and provides a mobile experience. Traverse Mobile allows users to complete forms, take pictures, and record audio and video while out of the office.
Devices Supported
Apple Devices
Traverse Mobile on the Apple App Store
Apple iPhone running iOS 12 or greater
Apple iPad running iPadOS 26 or greater
Android Devices
Traverse Mobile on Google Play store
Android phone or tablet running Android 16 or greater
Device must meet the following hardware specifications
128 GB of internal storage
8 GB of RAM
8 cores x 1.8 GHz CPU
64 MP camera
Traverse Mobile Northwoods recommends agency's use an Enterprise Mobility Management (EMM) system to deploy and enable automatic app updates.
Single Sign-On (SSO) Authentication
Traverse is compatible with many common identity providers (IdPs) to provide an integrated authentication experience for users.
Traverse works with the following IdP solutions:
SAML
Microsoft Entra ID (formerly Microsoft Azure AD)
Microsoft ADFS
Microsoft Entra ID certificate based authentication (CBA)
Okta
If you do not see an IdP listed contact Northwoods to inquire about support for your IdP.
Traverse Integration Server
Agencies that have integrations to send and or receive data from Traverse to local systems, such as 3rd party document management or case management systems, may require the installation of an integration server at the agency.
An integration agent, Tibco Scribe, will be installed on the agency integration server and handle communication to and from Traverse.
Integration Server Operating System Requirements
Windows Server 2016 or greater
Integration Server Software
Microsoft Windows Identity Foundation (WIF)
Integration Server Hardware
Quad Core CPU or better
8 GB RAM per integration agent
50 GB of available storage for integration data
24/7 business grade Internet connection
Integration Server Network Requirements
Inbound Requirements
Port | Purpose | Endpoints |
TCP 443 | Required to receive integration agent instructions and update update status. |
Outbound Requirements
The firewall must support stateful packet inspection for all ports listed below.
Port | Purpose | Endpoints |
TCP 80 | Required for Online Certificate Status Protocol (OCSP) certificate verification and outbound integration agent communications. Also used for SendGrid email notifications and integration statistics reporting. | api.sendgrid.com comodoca.com usertrust.com
|
TCP 443 | Required for secure outbound communications between the Integration Agent and external services. Also used for SendGrid email notifications and integration statistics reporting. | api.sendgrid.com *.servicebus.windows.net agent.scribesoft.com endpoint.scribesoft.com api.scribesoft.com
|
TCP 5671, TCP 5672, TCP 9350-9354 | Required for communication with Microsoft Enterprise Service Bus (ESB). | *.servicebus.windows.net |
Additional Requirement for Palo Alto Firewall
If your organization uses Palo Alto firewalls, configure an Application Override or allow application identification for SendGrid traffic. Create a custom URL category that includes: *.sendgrid.com
Tibco Scribe Additional Resources and Troubleshooting Information
Integration Server Database Software
The Integration Server may require access to a database located within the agency network. In many implementations, this database serves as a staging area where data is collected, transformed, and prepared before being transmitted to Traverse.
Microsoft SQL Server Requirements
Supported Versions
Microsoft SQL Server Enterprise 2016 or later
Microsoft SQL Standard 2016 or later
Microsoft SQL Express 2016 or later*
Microsoft SQL Azure
Authentication Methods
Windows authentication (recommended)
SQL Server authentication
Required Permissions
Server Role: public
Database Role: db_owner on the staging database
Oracle Database Requirements
Supported Versions
Oracle Database 18c
Oracle Database 12c
Oracle Database 11g Release 2
Authentication Method
Read-only access
Required Permissions
Oracle role with SELECT privileges granted for intended tables in the source database
*Note: SQL Server Express edition is only recommended when the staging database is expected to remain under 10 GB in size.